Implementing Workday is only the beginning. Once a platform is live, organizations often discover new opportunities to improve processes, increase user adoption and make better use of the functionality already available.
Following the implementation of Workday HCM and Workday Financials, a mid-size public university in the US wanted to better understand how it could maximize its investment in the platform. Rather than making changes without a clear direction, the organization sought independent guidance to establish priorities and build a practical roadmap for continuous improvement.
Project Highlights
- Delivered a post-go-live Workday optimization workshop for a mid-size public university
- Reviewed both Workday HCM and Workday Financials with cross-functional stakeholders
- Identified opportunities to improve system adoption, utilization and long-term value
- Produced a prioritized Workday optimization roadmap with practical next steps
- Led to budget approval for phased improvements and a long-term AMS partnership
The Challenge
Although Workday HCM and Workday Financials had successfully gone live, the university recognized it was only using part of the platform's full capability.
Different departments had varying priorities for future development, making it difficult to agree where investment should be focused. Leadership wanted greater visibility of the platform's potential, clearer prioritization of future enhancements and confidence that any investment would deliver measurable value.
The university needed an experienced Workday partner that could provide practical, impartial advice without committing it to a large transformation program.
Our Approach
Focus Cloud facilitated an on-site stakeholder workshop designed to evaluate the university's current Workday environment and identify opportunities for improvement.
Working with stakeholders across the organization, we reviewed how Workday HCM and Workday Financials were being used, explored operational challenges and identified areas where functionality could be better utilized. Rather than recommending large-scale change, we focused on practical improvements that would deliver value in the short and medium term.
The engagement included:
- Cross-functional workshops with key stakeholders
- Review of the existing Workday HCM and Financials environment
- Identification of strengths, gaps and optimization opportunities
- Development of a prioritized, tactical optimization roadmap
- Independent recommendations with no obligation to proceed
The Outcome
The workshop gave university leadership the clarity needed to make informed decisions about the future of its Workday platform.
The engagement delivered:
- A prioritized roadmap for Workday optimization
- Greater alignment between business stakeholders
- Increased confidence in future investment decisions
- Budget approval for phased remediation and optimization initiatives
- A long-term partnership for ongoing Workday AMS and optimization support
By combining strategic Workday advisory services with practical optimization recommendations, Focus Cloud helped the university move beyond simply operating Workday to developing a clear strategy for maximizing the value of its Workday HCM and Workday Financials investment.
