Cookie Policy

This Cookie Policy explains how Focus Cloud Americas LLC ("Focus Cloud," "we," "us," or "our"), uses cookies and similar technologies on our US website.
This policy should be read together with our US Privacy Policy, which explains more broadly how we collect, use, disclose and protect personal information.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.
Cookies and similar technologies can enable websites to function, remember preferences, understand how visitors interact with websites and support analytics, advertising and marketing.

Cookies may be:

• Session cookies, which generally expire when you close your browser; or
• Persistent cookies, which remain on your device until they expire or are deleted.

We may also use similar technologies such as tags, pixels and scripts.

2. How We Use Cookies

We use cookies and similar technologies to:

• Operate and secure our website
• Protect website forms from spam and automated abuse
• Remember cookie and privacy preferences
• Understand how visitors use our website
• Analyze website performance
• Identify areas where our website can be improved
• Measure marketing and advertising performance
• Support recruitment marketing
• Understand engagement by business organizations visiting our website
• Support business-development activities

Depending on your state of residence and applicable law, certain advertising or analytics technologies may be treated as targeted advertising, sharing or a sale of personal information under state privacy laws.

Where required, we provide mechanisms to exercise applicable privacy choices.

3. Cookie Categories

A. Strictly Necessary Cookies

These cookies support functions necessary to operate, secure and manage the website.
They may be used without an optional cookie selection where permitted by applicable law.

rc::a
Provider: Google LLC / Google reCAPTCHA
Purpose: Helps distinguish humans from automated bots and protects website forms against spam and abuse.
Type: Strictly Necessary
Duration: Persistent, controlled by Google and potentially up to approximately one year.

rc::c
Provider: Google LLC / Google reCAPTCHA
Purpose: Helps distinguish humans from bots and protects the website against automated abusive requests.
Type: Strictly Necessary
Duration: Session.

cookieyes-consent
Provider: Focus Cloud / CookieYes
Purpose: Records the cookie and privacy preferences selected by a visitor so those choices can be applied on subsequent visits.
Type: Strictly Necessary
Duration: Approximately one year.

unifiedScriptVerified
Provider: Focus Cloud
Purpose: Confirms that required website scripts have loaded and executed correctly to support core website functionality.
Type: Strictly Necessary
Duration: Session.

B. Analytics Cookies – Google Analytics 4

We use Google Analytics 4 ("GA4") to understand how visitors use our website, including which pages are visited and how users navigate the site. 

We use this information to analyze website performance and improve the user experience. 

We also use Google Tag Manager ("GTM") to manage and deploy website tags. GTM facilitates the operation of other technologies configured through it. 

Google Analytics and Google Tag Manager are provided by Google LLC.

Cookies:

_ga
Purpose: Helps distinguish website users through an identifier used for analytics.
Provider: Google LLC
Category: Analytics
Duration: Approximately two years.

_ga_G-4ZCYJTREE7
Purpose: Maintains and tracks session information for Google Analytics 4.
Provider: Google LLC
Category: Analytics
Duration: Approximately two years.

_gid
Purpose: Helps distinguish users and measure page visits.
Provider: Google LLC
Category: Analytics
Duration: Approximately 24 hours.

_gat
Purpose: Helps manage the rate at which analytics requests are sent.
Provider: Google LLC
Category: Analytics
Duration: Approximately one minute.

_dc_gtm_G-4ZCYJTREE7
Purpose: Supports Google Tag Manager in controlling tag activity.
Provider: Google LLC
Category: Analytics
Duration: Approximately one minute.

You can manage the use of analytics technologies through our Cookie Settings.

C. Performance Cookies – Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our website.

Clarity may provide analytics such as:

• Session recordings
• Heatmaps
• Click information
• Scrolling behavior
• Website interaction information

This information helps us understand how our website performs and identify opportunities to improve the visitor experience.

Microsoft Clarity is provided by Microsoft Corporation.

Cookies:

_clck
Purpose: Persists a Clarity user identifier and preferences associated with the website.
Provider: Microsoft Corporation
Category: Performance
Duration: Approximately one year.

_clsk
Purpose: Connects page views into a Clarity session.
Provider: Microsoft Corporation
Category: Performance
Duration: Approximately 24 hours.

CLID
Purpose: Identifies when Clarity first encountered a particular browser.
Provider: Microsoft Corporation
Category: Performance
Duration: Approximately one year.

ANONCHK
Purpose: Helps determine whether certain browser cookie functionality is available.
Provider: Microsoft Corporation
Category: Performance
Duration: Approximately 10 minutes.

MR
Purpose: Supports management and refreshing of Microsoft's MUID identifier.
Provider: Microsoft Corporation
Category: Performance
Duration: Approximately seven days.

MUID
Purpose: Identifies unique web browsers interacting with Microsoft services and may support analytics and advertising functionality.
Provider: Microsoft Corporation
Category: Performance
Duration: Approximately one year.

SM
Purpose: Supports synchronization of the MUID identifier across Microsoft domains.
Provider: Microsoft Corporation
Category: Performance
Duration: Session.
You can manage these technologies through our Cookie Settings.

D. Marketing Cookies – LinkedIn Insight Tag

We use the LinkedIn Insight Tag to help:

• Measure advertising conversions
• Understand campaign performance
• Analyze professional audience demographics
• Support recruitment marketing
• Create or measure audiences for advertising and retargeting

LinkedIn may combine information collected through these technologies with information associated with its services in accordance with its own privacy practices.

Depending on applicable state privacy law, use of advertising technologies such as the LinkedIn Insight Tag may constitute targeted advertising or "sharing" of personal information even where Focus Cloud does not receive money for the information.

Cookies:

li_fat_id
Purpose: Supports LinkedIn advertising, conversion measurement and retargeting.
Provider: LinkedIn
Category: Marketing
Duration: Approximately 30 days.

UserMatchHistory
Purpose: Supports LinkedIn advertising, audience matching and conversion measurement.
Provider: LinkedIn
Category: Marketing
Duration: Approximately 30 days.

lidc
Purpose: Supports LinkedIn service operation and data-center selection.
Provider: LinkedIn
Category: Marketing
Duration: Approximately 24 hours.

bcookie
Purpose: Browser identifier supporting LinkedIn services and functionality.
Provider: LinkedIn
Category: Marketing
Duration: Approximately two years.

You can manage marketing technologies through our Cookie Settings.

Where required by applicable law, eligible users may also exercise an opt-out of targeted advertising, sale or sharing as described in our US Privacy Policy.

E. Business Intelligence – ZoomInfo WebSights

We use ZoomInfo WebSights to help identify organizations that visit our website using IP address and firmographic information.

This enables us to understand which businesses may be engaging with Focus Cloud's services and supports our business-development activity.

ZoomInfo WebSights is provided by ZoomInfo Technologies LLC.

Cookies:

_zitok
Purpose: Helps identify unique website visits for ZoomInfo WebSights functionality.
Provider: ZoomInfo Technologies LLC
Category: Business Intelligence
Duration: Approximately one year.

_zi_de
Purpose: Supports ZoomInfo visitor identification and session activity.
Provider: ZoomInfo Technologies LLC
Category: Business Intelligence
Duration: Session.

ZoomInfo WebSights also operates using IP address and firmographic information and therefore does not rely solely on cookies.

You can manage relevant website technologies through our Cookie Settings and may also exercise rights directly with ZoomInfo where available.

4. Your Cookie Choices

When you first visit our website, our cookie-management tool may allow you to:

• Accept cookies
• Continue with necessary cookies only
• Manage preferences by category

You can subsequently change your choices by selecting Cookie Settings on our website.

Blocking optional cookies should not prevent access to the core website, although some functionality or personalization may be reduced.

5. US State Privacy Choices

Residents of certain US states may have additional rights concerning information collected through cookies and similar technologies.

Depending on the law applicable to you, these rights may include the ability to opt out of:

• Targeted advertising
• The sale of personal information
• The sharing of personal information for cross-context behavioral advertising

Focus Cloud does not sell personal information for monetary consideration.

However, certain third-party advertising technologies may fall within broader state-law definitions of "sale" or "sharing."

Where required by applicable law, we will provide an appropriate mechanism for eligible users to exercise these rights.

Where legally required, Focus Cloud will also process recognized browser-based opt-out preference signals, such as Global Privacy Control (GPC).

6.  Browser Controls

Most web browsers allow you to manage cookies through their settings.

Depending on your browser, you may be able to:

• Review stored cookies
• Delete cookies
• Block particular cookies
• Block third-party cookies
• Block all cookies
• Receive notifications when cookies are created

Blocking all cookies may affect website functionality.

Browser controls operate separately from the preferences recorded through our website's Cookie Settings.

7. Third-Party Privacy Controls

The third parties identified in this policy maintain their own privacy information and, in some cases, their own privacy or advertising controls.

These include:

• Google
• Microsoft
• LinkedIn
• ZoomInfo

Their privacy practices are governed by their respective policies and are not controlled by Focus Cloud.

8. Do Not Track and Opt-Out Preference Signals

Some browsers provide a traditional Do Not Track ("DNT") setting. Because there is not a universally adopted standard for interpreting traditional DNT signals, our website may not respond to DNT in the same way across all services.

Certain state privacy laws recognize other browser-based opt-out preference signals.
Where applicable law requires us to recognize a legally valid opt-out preference signal, such as Global Privacy Control, we will process that signal as required.

9. Relationship With Our Privacy Policy

Cookies and similar technologies can involve the processing of personal information.

For further information about:

• The personal information Focus Cloud collects
• How we use information
• Who we disclose information to
• International access and processing
• Retention
• Security
• US state privacy rights
• How to submit a privacy request

Please review our separate US Privacy Policy.

10. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes to:

• Our website
• Technologies and vendors
• Cookie configurations
• Our business practices
• Applicable privacy requirements

The "Last updated" date at the top of this page indicates when the policy was most recently revised.

We recommend reviewing this policy periodically.

15. Contact us

If you have questions about Focus Cloud's use of cookies or similar technologies, please contact:

Focus Cloud Americas LLC

2700 Post Oak Blvd., FL 21

Houston, TX 77056

Privacy Enquiries: info@focuscloud.org

Please include "US Cookie Privacy" in the subject line where possible.