policies

Cookie Policy

Last updated: April 2026

Focus Cloud Group Ltd

Website: www.focuscloudgroup.org

What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the owners of the site.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device until they expire or are manually deleted).

How do we use Cookies?

We use cookies on www.focuscloudgroup.org for the following purposes:

- To ensure the website functions correctly (strictly necessary)

- To understand how visitors use our website and improve their experience (analytics)

- To record and analyse user behaviour on our website (performance)

- To measure the effectiveness of our advertising and marketing activity (marketing)

When you first visit our website, you will be asked to confirm your cookie preferences via our cookie consent banner. You can update your preferences at any time using the "Cookie Settings" link in the footer of our website.

Types of Cookies we use

1. STRICTLY NECESSARY COOKIES

These cookies are essential for the website to operate correctly. They cannot be switched off and do not require your consent under the Privacy and Electronic Communications Regulations (PECR).

Cookie name: rc::a

Purpose: Stores information to detect and distinguish humans from bots as part of Google reCAPTCHA, helping protect forms on the site from spam and abuse.

Provider: Google LLC (via embedded reCAPTCHA service)

Type: Strictly Necessary

Expiry: Persistent (up to around 1 year, controlled by Google)

Cookie name: rc::c

Purpose: Used by Google reCAPTCHA to distinguish between humans and bots in order to protect the website against spam and abusive automated requests.

Provider: Google LLC (via embedded reCAPTCHA service)

Type: Strictly Necessary

Expiry: Session

Cookie name: cookieyes-consent

Purpose: Set by CookieYes to remember each user’s cookie-consent preferences so those choices are applied on future visits, without storing any direct personal information.

Provider: Focus Cloud Group Ltd (CookieYes service)

Type: Strictly Necessary

Expiry: 1 year

Cookie name: unifiedScriptVerified

Purpose: Confirms that required site scripts have successfully loaded and run, helping ensure core site functionality works correctly during a visit.

Provider: Focus Cloud Group Ltd

Type: Strictly Necessary

Expiry: Session

2. ANALYTICS COOKIES – GOOGLE ANALYTICS 4

We use Google Analytics 4 (GA4) to collect anonymised information about how visitors use our website. This helps us understand which pages are most popular, how people navigate the site, and where we can make improvements. No personally identifiable information is collected by these cookies.

Google Tag Manager (GTM) is used to manage and deploy our tracking tags, including Google Analytics 4. GTM itself does not collect personal data but facilitates the loading of the tags listed in this policy.

Google Analytics and Google Tag Manager are operated by Google LLC. Data is processed in accordance with Google's privacy policy, available at policies.google.com/privacy.

Cookie name: _ga

Purpose: Distinguishes unique users by assigning a randomly generated number

Provider: Google LLC

Type: Analytics

Expiry: 2 years

Cookie name: _ga_G-4ZCYJTREE7

Purpose: Maintains and tracks session state for Google Analytics 4

Provider: Google LLC

Type: Analytics

Expiry: 2 years

Cookie name: _gid

Purpose: Distinguishes users - stores and updates a unique value for each page visited

Provider: Google LLC

Type: Analytics

Expiry: 24 hours

Cookie name: _gat

Purpose: Used to throttle the request rate to Google Analytics

Provider: Google LLC

Type: Analytics

Expiry: 1 minute

Cookie name: _dc_gtm_G-4ZCYJTREE7

Purpose: Used by Google Tag Manager to control the rate of tag firing

Provider: Google LLC

Type: Analytics

Expiry: 1 minute

These cookies are only placed if you accept analytics cookies via our consent banner.

3. PERFORMANCE COOKIES – MICROSOFT CLARITY

We use Microsoft Clarity to understand how visitors interact with our website. Clarity provides session recordings, heatmaps, and click analytics that help us identify areas for improvement. Clarity may record mouse movements, clicks, and scrolling behaviour during your visit.

Microsoft Clarity is operated by Microsoft Corporation. Data is processed in accordance with Microsoft's privacy policy, available at privacy.microsoft.com.

Cookie name: _clck

Purpose: Persists the Clarity user ID and preferences, unique to the site, on the browser