Implementing Workday is only the beginning. Once a platform is live, organisations often discover new opportunities to improve processes, increase user adoption and make better use of the functionality already available.
Following the implementation of Workday HCM and Workday Financials, a mid-size public university in the US wanted to better understand how it could maximise its investment in the platform. Rather than making changes without a clear direction, the organisation sought independent guidance to establish priorities and build a practical roadmap for continuous improvement.
Project Highlights
- Delivered a post-go-live Workday optimisation workshop for a mid-size public university
- Reviewed both Workday HCM and Workday Financials with cross-functional stakeholders
- Identified opportunities to improve system adoption, utilisation and long-term value
- Produced a prioritised Workday optimisation roadmap with practical next steps
- Led to budget approval for phased improvements and a long-term AMS partnership
The Challenge
Although Workday HCM and Workday Financials had successfully gone live, the university recognised it was only using part of the platform's full capability.
Different departments had varying priorities for future development, making it difficult to agree where investment should be focused. Leadership wanted greater visibility of the platform's potential, clearer prioritisation of future enhancements and confidence that any investment would deliver measurable value.
The university needed an experienced Workday partner that could provide practical, impartial advice without committing it to a large transformation programme.
Our Approach
Focus Cloud facilitated an on-site stakeholder workshop designed to evaluate the university's current Workday environment and identify opportunities for improvement.
Working with stakeholders across the organisation, we reviewed how Workday HCM and Workday Financials were being used, explored operational challenges and identified areas where functionality could be better utilised. Rather than recommending large-scale change, we focused on practical improvements that would deliver value in the short and medium term.
The engagement included:
- Cross-functional workshops with key stakeholders
- Review of the existing Workday HCM and Financials environment
- Identification of strengths, gaps and optimisation opportunities
- Development of a prioritised, tactical optimisation roadmap
- Independent recommendations with no obligation to proceed
The Outcome
The workshop gave university leadership the clarity needed to make informed decisions about the future of its Workday platform.
The engagement delivered:
- A prioritised roadmap for Workday optimisation
- Greater alignment between business stakeholders
- Increased confidence in future investment decisions
- Budget approval for phased remediation and optimisation initiatives
- A long-term partnership for ongoing Workday AMS and optimisation support
By combining strategic Workday advisory services with practical optimisation recommendations, Focus Cloud helped the university move beyond simply operating Workday to developing a clear strategy for maximising the value of its Workday HCM and Workday Financials investment.
